Updated: Jun 1, 2022
Telehealth is the use of electronic devices such as computers, laptops, and mobile to control and manage medical services online. As videos are a central piece to telehealth appointments, so you'll require a device that has audio-video capabilities with an internet connection.
Setup and download
To get started, download the UrgiDoctor application. Open the app and create an account for the patient. Then follow the simple steps, and you'll be ready for your first telehealth appointment. However, there are a few things listed below that you must do and understand before interacting with your virtual physician.
UrgiDoctor is a mobile app that allows users to access patient care remotely, with available on-call physicians.
Its network of healthcare professionals is available to give you medical advice, answer your questions, and give you peace of mind – 24/7 / 365
Getting ready for your virtual visit
Follow these tips to ensure that your virtual health visit goes as smoothly as possible:
Make a note of it
To make the most of your time with the doctor, take notes on important details, just like you would do during an in-person visit.
Make a list of any symptoms, questions, or concerns you want to discuss with your doctor, so you don't forget anything.
If your doctor has asked for information such as your temperature or weight, have it available.
Take notes on what your doctor says during your e-visit.
Fill out your medical forms completely and truthfully.
To effectively treat you, your doctor must be aware of the facts. Don't forget to describe your circumstances, such as drinking, smoking, drug use, domestic violence, previous operations, hospitalization, etc.
UrgiDoctor follows all rules and regulations, which include HIPAA(Health Insurance Portability and Accountability). We are dedicated to safeguarding the privacy of all customers who use our services.
Please refer to your email for more instructions.
Examine any email, text messages, or other correspondence you may have received from your doctor's office. They will email you with information about your next appointment or other important information.
Cut down on background noise.
This may be challenging if there are many people in the house. Try to provide a quiet activity for the children in a separate room. If feasible, request adults to converse softly.
Other applications should be closed.
Some applications on your phone, tablet, or computer will cause your internet service to slow down. Closing them reduces distractions as well.
Getting ready for your video call
Choose a location with plenty of light. If you're using your phone's camera, try utilizing the flash to add more light.
Place your computer or laptop on a flat surface, or place your phone or tablet on a desk or table, to ensure the camera is stable.
Get comfortable - Wear something that allows you to move freely in case your doctor asks you to show a portion of your skin or another part of your body.
Keep your focus on your appointment - Make your virtual visit a high priority. During your appointment, try not to eat or drink anything. Also avoid distractions such as driving or running errands, etc.
After your telehealth appointment
Your telehealthcare appointment does not end when you log out of it – keep participating by following these guidelines:
Don't be afraid to email or chat with your doctor through a patient portal if you forgot to ask a question, thought of something later, or need help understanding your care. Your provider will gladly supply you with the information you require.
Ensure that your virtual doctor follows up as promised - Your provider may wish to refer you to another physician, send you for lab work or imaging, or have you call in medications to the pharmacy.
Provide feedback and suggestions - If there was something you appreciate about your appointment, your provider's treatment, or their telehealth program, let them know.
Conversely, if you believe that some aspects of your telehealth experience may be enhanced, feel free to provide ideas. Feedback is the most effective way for physicians to learn how to better serve their patients.
Paying for your telehealth appointment
The cost will be determined by the sort of service you need and the design of your health plan. The price for the service will be listed with the Physician's profile.
Still got questions? Here is the list of questions that you might want to know before your UrgiDoctor telehealth appointment - FAQs for Patients